How T-Fed Credit Union Transformed Fraud Prevention
Discover how T-Fed credit union reduced their time spent on fraud investigations by 85%, while identifying over $55,000 in attempted fraudulent transactions in 6 months using a real-time multi-layered fraud prevention solution.
Like many Financial Institutions, T-Fed Credit Union faced challenges with time-consuming manual fraud detection processes that were affecting both operational efficiency and the overall member experience.
This case study outlines their approach to partner with Bankjoy to implement the FraudSense fraud detection and prevention platform, focusing on three key components: transaction monitoring, customized risk evaluation rules, and advanced alerts.
Read the case study to learn how T-Fed:
- Reduced time spent on fraud investigation by 85%, saving 400+ hours annually.
- Prevented over $55,000 in attempted fraudulent transactions in 6 months.
- Enhanced member experience through better communication about investigations, less friction for low-risk transactions increased member satisfaction.
Offered Free by: Bankjoy