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Pharmacy Partner in Creating Efficiency, Profitability, and Positive Patient Outcomes

Pharmacy Partner in Creating Efficiency, Profitability, and Positive Patient Outcomes

Mark Ciarlone, PharmD, business development manager at Liberty Software, discusses pharmacy management systems that drive results.

While they are nothing new to the pharmacy profession, pharmacy management systems in community pharmacies are crucial for a sufficient workflow that will drive profitability. As many pharmacy professionals are aware, community pharmacy operators must wear multiple hats in order to keep their business afloat while simultaneously improving community-wide health outcomes.

In order to keep the overall business focused on profitability and sustainability—while the pharmacist expresses their clinical expertise—the pharmacy management system is a key first step in ensuring efficient pharmacy workflows.

“A pharmacy management system needs to be able to integrate with expanding technologies to drive varying business models, assist with forms of professional and patient communication, while maintaining clear functionality with precise and logical workflow,” said Mark Ciarlone, PharmD, business development manager at Liberty Software. “What drives workflow, employee utilization, training as well as technology integration? Pharmacies need to be profitable to care for their patients.”

During his Total Pharmacy Solutions Summit Winter 2025 presentation titled “Pharmacy Partner in Creating Efficiency, Profitability, and Positive Patient Outcomes,” Ciarlone focused on 3 of the most important facilitators of a successful community pharmacy business.

Get his insights on the evolving technological landscape and how well-adapted and -integrated pharmacy management systems can make a significant difference in a pharmacy business’ bottom line.

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