Building Human Confidence in the Age of AI

Building Human Confidence in the Age of AI

AI is changing how decisions are made across healthcare, but meaningful
trust takes more than innovative technology. It takes responsible leadership
that communicates with purpose and prioritizes the three A’s of AI: accuracy, accountability, and action. It also requires strong ethical standards and clear responsibility for outcomes.

This conversation brings together leaders focused on how AI should be
designed, governed, and explained so it strengthens trust instead of
undermining it.

3 things to know now about AI and responsible innovation

1. Start with the problem or opportunity, not the technology.
    AI is a means to an end, not the headline.

2.Trust is built on accuracy, accountability, and action.
   These must be established from day one. Safety and responsibility
   are non-negotiable.

3.AI only works when workflows and culture support it.
   Experimentation, learning, and fast iteration are essential for real
   adoption.

Take action: Identify one high-friction workflow to redesign with AI. Define
success metrics, assign owners, and document how you will communicate
results to build trust.

Speakers:

  • Leslie Krigstein, Vice President, Communications & Government Affairs, Transcarent
  • Dr. Geeta Nayyar, MD, MBA, Chief Medical Officer, Technologist, Author
  • Jennifer Trzepacz, Chief People Officer, Transcarent
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