GenAI chatbots are transforming customer engagement, but they
also introduce new risks beyond traditional web security.
Because chatbots can access data, connect to APIs, and respond
in natural language, they are vulnerable to prompt injection, data
leakage, harmful outputs, and unauthorized actions. This white
paper explains these chatbot-specific risks and shows how Check
Point WAF helps secure GenAI chatbot applications with real
time AI interaction inspection, prompt-injection prevention, data
protection, API security, and harmful-content blocking enabling
organizations to innovate safely while protecting customers,
data, and trust.
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