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Aisera Named a Leader in the 2024 Gartner® Magic Quadrant™ for AI Applications in ITSM

Aisera Named a Leader in the 2024 Gartner® Magic Quadrant™ for AI Applications in ITSM

Curious about the future of IT service management? Agentic AI is here to transform the way your IT teams work.

Check out the 2024 Gartner® Magic Quadrant™ for AI Applications in ITSM and see what sets Aisera’s agentic AI platform apart, including:

  • Agentic and reasoning architecture
  • Domain-specific LLMs
  • Intentless conversational AI
  • Enterprise-wide universal AI agent
  • Agentic dynamic workflows

“Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.”

Gartner, Magic Quadrant for Artificial Intelligence Applications in IT Service Management, Chris Matchett, Rich Doheny, Chris Laske, Ankita Hundal, 9 October 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Aisera.

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Aisera Named